Privacy Policy
Boudoir Studio Canada
Last Updated: November 22, 2025
Boudoir Studio Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and related services.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec's Law 25.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, username, password, first name, last name, and optional alias
- Profile Information: Profile photo/avatar
- Appointment Data: Booking dates, times, duration, location preferences, and notes
- Messages: Communications you send to us through the App
- AI Chat Conversations: Messages exchanged with our AI assistant
- Photos and Images: Photos you upload to your personal moodboard
- Preferences: Your favorites and liked items within the App
1.2 Information Collected Automatically
- Authentication Data: Secure tokens stored on your device to keep you logged in
- Usage Data: Interactions with App features
1.3 Information We Do NOT Collect
- Device identifiers or advertising IDs
- Location data
- Contacts or calendar data
- Third-party analytics or tracking data
2. How We Use Your Information
We use your personal information to:
- Provide Services: Create and manage your account, display your photo gallery, and facilitate appointment bookings
- Communication: Send you messages regarding your appointments, respond to your inquiries, and provide customer support
- AI Features: Process your conversations with our AI assistant to provide helpful responses
- Personalization: Remember your preferences and favorites
- Security: Protect against unauthorized access and ensure the integrity of our services
- Legal Compliance: Meet our legal and regulatory obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- With Your Consent: When you have given us explicit permission
4. Data Storage and Security
4.1 Storage Location
All personal information is stored on servers located in Canada. Your data does not leave Canadian jurisdiction.
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure storage of authentication credentials using industry-standard encryption
- Access controls limiting who can view your data
- Regular security assessments
4.3 On-Device Storage
- Authentication tokens are stored securely in your device's Keychain
- Cached data is stored locally on your device for performance
5. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide you with our services
- Required to comply with legal obligations
- Necessary to resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Your Privacy Rights
Under Canadian privacy law, you have the right to:
6.1 Access
Request a copy of the personal information we hold about you.
6.2 Correction
Request correction of inaccurate or incomplete personal information.
6.3 Deletion
Request deletion of your personal information, subject to legal retention requirements.
6.4 Withdrawal of Consent
Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
6.5 Portability
Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
7. Consent
By creating an account and using our App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time by:
- Deleting your account through the App
- Contacting us directly
Please note that withdrawing consent may limit your ability to use certain features of the App.
8. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a person under 18, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Updating the "Last Updated" date above
- Sending you a notification if required by law
Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Boudoir Studio Canada
Email: privacy@boudoirstudio.ca
Website: https://www.boudoirstudio.ca
We will respond to your inquiry within 30 days.
11. Complaints
If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Phone: 1-800-282-1376
Website: https://www.priv.gc.ca
For Quebec residents, you may also contact the Commission d'accès à l'information du Québec (CAI).